Archive for the ‘upgrades’ Category

“Technology transfer” means the transfer of new technology from the originator to a secondary user, especially from developed to less developed countries in an attempt to boost their economies.

But in this post, it means “all of the hoops I had to jump through to transfer my iPhone contents to a new iPhone.”

Some Background

My ex, her daughter, and I all have iPhones, for which I am paying. My stepdaughter is in a situation where she can no longer use hers, and so my ex returned it to me so that I can cancel the account and—we hope—no longer have to pay for it.

That was some 3 months ago.

This morning it dawned on me that (1) my 16 Gb phone is always running out of space, and (2) her 32 Gb phone has the amount of memory I should have gotten for myself, and (3) it would make sense for me to start using the iPhone with the greater memory.

And so began my journey through purgatory

Actually, it wasn’t that  bad. Just terribly time-consuming.

I had previously reset the phone, clearing all personal data and returning it to its factory-fresh state. When I put it on the charger to check the battery level, it automagically went into setup mode, the first step of which was updating the operating system to the latest iOS version. No problem—except that it took nearly an hour to complete.

Did I mention that I worked on Apple’s iPhone help desk on the day it was first released? We had had two weeks of intense training about how to handle calls, and how to distinguish calls that could be handled by Apple and calls that should be routed to AT&T—the only carrier originally. We also had no idea what the iPhone even looked like, secrecy was that strict.

Anyway, after 8 hours of handling calls, all of which were of the AT&T variety, only to have AT&T route them back to us, I went home, drank an Irish coffee, had a nervous breakdown—and never went back to the job.

So yeah, I know what frustration  is.

The Next Phase

After the iOS update, it was time to do the same with all of the apps on the new phone. The initial setup had copied over the icons for the apps on the old phone, but none of the applications themselves. That took another hour.

Finally, there was the matter of actually launching the apps and having to key in userids and passwords. That ate up another 30 minutes, because I had to look them all up on the other phone. I mean, who has memorized userids and passwords for all of their accounts?

And What’s My Takeaway From all This?

It’s quite simple: whenever you buy a new device, make sure it has enough memory. Think you need 32 Gb on your iPhone? Get 64. My new iPad was 128 Gb, and I’m already wishing I could have afforded more.

Here’s the rule of thumb when it comes to memory: however much you have is never enough.

Thanks for stopping by.

Robyn Jane

And it’s driving me crazy

Some background

It’s not really new…just new to me. See, when my ex and I were together and I was getting a decent monthly check, we (me, my ex, and her daughter) each got new iPhones. Then her daughter got stupid and ended up in a situation where she’s not going to need her phone for a very long time.

So about 3 months ago, my ex gave it back to me so I could cancel the line and return the phone. Which I still haven’t done.

(I’m not making any excuses, but if you’ve ever suffered the Dementor known as clinical depression, you’ll understand why I haven’t brought myself to return it.)

So all 3 devices were pretty much the same: iPhone 6S Plus. The only difference? I got the one with 16 gigs of memory, while the other two got 32 gigs.

As a result, I’m constantly removing and reinstalling apps from my device.

Then The Lightbulb Lit!

Yesterday I had the brilliant idea of switching phones! I’ll switch to the 32 Gb model!

Before doing so, I figured I’d check the battery level on it. But plugging it into the charger–and since I had already wiped the phone clean and reset it to the original factory settings–as soon as I plugged it in, it went into its start-up mode.

Once I was done with that, it then (automagically) downloaded and installed the latest IOS version…

…which took up the better part of an hour.

If you’re setting up a new iPhone and you already have one, a screen comes up on the new phone. All you have to do is activate the camera on the old one and holding it so that the image on the new one completely fills the screen on the old one.

That triggers the mechanism that copies your settings to the new phone. And once that was done, the new phone asked me if I wanted to restore everything from the recent backup made on the old phone.

Which is what I did, only to discover that only the icons for all the applications and not the apps themselves were restored. So yet another hour was spent as the new phone automatically downloaded the applications (and their data) from the cloud.

Except not all of the data and settings were restored. Several apps required me to go into them and enter my login data. I don’t have an issue with that: after all, it’s a question of account security and they’re just making sure I’m who I say I am.

The problem is that several apps didn’t copy over my settings and preferences to the new phone. So now I’ve got to spend a couple of hours trying to get those apps to function correctly.

Sometimes Technology Sucks

Especially when “upgrading” to a new device. But no worries: I’ve already been singing.