Archive for the ‘iPhones’ Category

Especially since this week was when the days officially started getting longer. But when I said they’re getting brighter, I meant it in a figurative and not a literal sense. You DO know what “literal” means, yes? It’s one of those words that far too many people sprinkle their speech with, never realizing that they’re using it incorrectly. It also gets confused with “virtual,” which is the word they should use.

ANYWAY, after nearly 10 days without my iPhone, I was finally able to get a ride to the Verizon store, where I was informed that there was nothing they could do, and that I needed to take it to the Apple Store.

When I explained this to my driver (my landlord), he asked where the Apple Store was. “Eastview Mall,” I answered.

This will tell you what kind of a guy my landlord, Ed, is: Eastview Mall is about 15 miles from our house. Ed’s reaction? “Well, we might as well go there now.”

At the Apple Store, since I didn’t have an appointment, they told me there would be about a 10 minute wait—which turned out to be about 3 minutes. I explained my problem, and that I was unable to resolve it on my own, since none of the troubleshooting steps list on the Apple web site worked.

Dave (the technician) was able to resolve my problem in about 10 minutes. I was a Happy Camper!

Of course, once I got home, it took about 30 minutes to restore my files.

What I Learned

1. Always, always, always BACK UP YOUR PHONE! Of course, since I was already obeying Robyn’s First Rule of Computing it was no big deal. What’s that? Oh, right: Robyn’s First Rule of Computing states BE PARANOID AND COMPULSIVE when it comes to backing up your data.

2. When attempting to recover from iPhone problems, it’s always best to do so via iTunes on a Macintosh computer. I have a PC and iTunes, but that combination just didn’t work.

3. You can save yourself a lot of heartache and stress if you get it fixed immediately!

And thus endeth the lesson for today.