Archive for the ‘iPhones’ Category

Or, Why My iPhone Battery Loses its Charge so Quickly

Photo by Wenni Zhou on Unsplash

Once again my iPhone’s charge is down to 30%, and it’s only 5 p.m. It’s all Medium’s fault, really; once again, I’ve spent too much time reading and writing here, and once again I’m probably going to have to put the phone on the charger just to get me through to bedtime.

I blame the problem on Medium: there are far too many interesting stories I have to read, and it’s far too easy to write my own stories on my iPhone.

So you see, it’s not my fault at all. (Echos of Han Solo: “Hey, it’s not my fault!”)

All kidding aside, when it’s 16° outside and snowing, and I’ve caught up to all my shows on Netflix, there’s not much else I enjoy more than drinking tea, reading, and writing. Especially on a lazy Saturday.

Except for the fact that I’m retired, and so all of my days are lazy Saturdays.

Look, a girl can read only so many vampire novels before she needs a break.

And my favorite break consists of another cuppa and reading stories on Medium.

Which inevitably leads me to writing one or three of my own. Which is a Good Thing™, because it keeps me off the streets and out of the bars.

Medium has done a lot for me in the year and a half I’ve been writing here: it’s introduced me to other writers who I follow almost religiously (I say “almost” because agnostics don’t do anything religiously), a few who follow me, and as a result my own scribblings have improved.

My hometown of Rochester, NY, isn’t famous for its bus system, and I have no car. So I can’t get to any writer’s workshops or support groups.

Instead, Medium serves that purpose for me.

Photo by Patrick Tomasso on Unsplash

Indeed, Medium has also become my social medium of choice for communicating with the outside world. James Finn, Michelle Monet, Ezinne Ukoha and several others too numerous to mention always brighten my days with their stories…all without the constant bickering and name-calling that finally drove me away from Facebook.

So it’s time to fess up and come clean: my name is Robyn, and I’m a Mediumaholic.

“Technology transfer” means the transfer of new technology from the originator to a secondary user, especially from developed to less developed countries in an attempt to boost their economies.

But in this post, it means “all of the hoops I had to jump through to transfer my iPhone contents to a new iPhone.”

Some Background

My ex, her daughter, and I all have iPhones, for which I am paying. My stepdaughter is in a situation where she can no longer use hers, and so my ex returned it to me so that I can cancel the account and—we hope—no longer have to pay for it.

That was some 3 months ago.

This morning it dawned on me that (1) my 16 Gb phone is always running out of space, and (2) her 32 Gb phone has the amount of memory I should have gotten for myself, and (3) it would make sense for me to start using the iPhone with the greater memory.

And so began my journey through purgatory

Actually, it wasn’t that  bad. Just terribly time-consuming.

I had previously reset the phone, clearing all personal data and returning it to its factory-fresh state. When I put it on the charger to check the battery level, it automagically went into setup mode, the first step of which was updating the operating system to the latest iOS version. No problem—except that it took nearly an hour to complete.

Did I mention that I worked on Apple’s iPhone help desk on the day it was first released? We had had two weeks of intense training about how to handle calls, and how to distinguish calls that could be handled by Apple and calls that should be routed to AT&T—the only carrier originally. We also had no idea what the iPhone even looked like, secrecy was that strict.

Anyway, after 8 hours of handling calls, all of which were of the AT&T variety, only to have AT&T route them back to us, I went home, drank an Irish coffee, had a nervous breakdown—and never went back to the job.

So yeah, I know what frustration  is.

The Next Phase

After the iOS update, it was time to do the same with all of the apps on the new phone. The initial setup had copied over the icons for the apps on the old phone, but none of the applications themselves. That took another hour.

Finally, there was the matter of actually launching the apps and having to key in userids and passwords. That ate up another 30 minutes, because I had to look them all up on the other phone. I mean, who has memorized userids and passwords for all of their accounts?

And What’s My Takeaway From all This?

It’s quite simple: whenever you buy a new device, make sure it has enough memory. Think you need 32 Gb on your iPhone? Get 64. My new iPad was 128 Gb, and I’m already wishing I could have afforded more.

Here’s the rule of thumb when it comes to memory: however much you have is never enough.

Thanks for stopping by.

Robyn Jane

Especially since this week was when the days officially started getting longer. But when I said they’re getting brighter, I meant it in a figurative and not a literal sense. You DO know what “literal” means, yes? It’s one of those words that far too many people sprinkle their speech with, never realizing that they’re using it incorrectly. It also gets confused with “virtual,” which is the word they should use.

ANYWAY, after nearly 10 days without my iPhone, I was finally able to get a ride to the Verizon store, where I was informed that there was nothing they could do, and that I needed to take it to the Apple Store.

When I explained this to my driver (my landlord), he asked where the Apple Store was. “Eastview Mall,” I answered.

This will tell you what kind of a guy my landlord, Ed, is: Eastview Mall is about 15 miles from our house. Ed’s reaction? “Well, we might as well go there now.”

At the Apple Store, since I didn’t have an appointment, they told me there would be about a 10 minute wait—which turned out to be about 3 minutes. I explained my problem, and that I was unable to resolve it on my own, since none of the troubleshooting steps list on the Apple web site worked.

Dave (the technician) was able to resolve my problem in about 10 minutes. I was a Happy Camper!

Of course, once I got home, it took about 30 minutes to restore my files.

What I Learned

1. Always, always, always BACK UP YOUR PHONE! Of course, since I was already obeying Robyn’s First Rule of Computing it was no big deal. What’s that? Oh, right: Robyn’s First Rule of Computing states BE PARANOID AND COMPULSIVE when it comes to backing up your data.

2. When attempting to recover from iPhone problems, it’s always best to do so via iTunes on a Macintosh computer. I have a PC and iTunes, but that combination just didn’t work.

3. You can save yourself a lot of heartache and stress if you get it fixed immediately!

And thus endeth the lesson for today.